Shipping

ALL ORDERS OVER $80 EXCLUDING GST ARE FREIGHT FREE

ORDERS:

Orders will be shipped by Couriers. Same day as payment, cut off time is 1pm. If there are items on backorder we will send what we have with a note of when the rest of the order will be shipped or you will be offered a refund.

RETURNS:
Faulty Goods:

Goods ordered which are either faulty or not as ordered may be returned for a full refund, including postage/freight. This must be within a reasonable period.
This includes goods which: 
•  are or become faulty through no fault of your own.
•  are not fit for a stated purpose or a purpose you made known to our sales staff.
•  don’t match our description or sample (please note that some product pictures may not be of the actual product size - manufacturers supply us with a single product image to cover a range of package sizes - and that the size, volume or weight stated in the product description is what you will get).
•  have defects that were not obvious or we did not bring to your attention. 
Please contact us beforehand to get instructions on how to return goods to ensure a speedy resolution.